FAQ

Front Desk Information

Q1: What time is check-in? Check-out?

Check-in is at 3 PM, and check-out is at 11:00 AM.

Q2: Can I get a early check-in or check-out extension?

Check-in time may get earlier up to two hours, The fee is ¥1,500 (including tax) per hour per room. If would you like to use, please inform us in advance. Check-out time may be extended up to two hours. The extension fee is ¥1,000 (including tax) per hour per room.

Q3: Can you hold my luggage before check-in or after check-out?

Yes. Please inform the staff at the front desk.

Q4: Can I send my luggage from the hotel?

Please contact the front desk.
We can arrange package shipment through Shima unso Ltd.

Q5: Can I send my luggage to the hotel in advance?

Yes. Please send your luggage to the following address:
〒 900-0037 2-6-1 Tsuji Naha City Okinawa
Hotel Precia Naha Tsujimachi
TEL 098-864-2111
*Please include on the slip your stay dates and the names of the guests.

Q6: Do you offer copy/fax service?

Both are available at the front desk.
There is a charge.
[Price]
Copy: (black and white) ¥20 (color) ¥50
Fax: ¥50/document

Parking Lot

Q7: Do you have a parking lot?

There is a large parking lot with 30 spaces on the first floor.
Paid parking lot: 1 day/1 car is ¥700.

On-site and in-room facilities

Q8: Can I connect to the Internet from my room?

Yes, all rooms have free Internet.
All rooms are equipped with Wi-Fi.
You can find the password in the guest room information book.

Q9: Do you have a vending machine?

Yes, it is on the second floor right hand side of front desk.

Q10: Do you have an ice machine?

We also have an ice machine. Please ask the front desk.

Q11: Do you have a washing machine?

It is connected to the vending machine corner on the second floor.
It is ¥300 (including tax) per load, and the dryer is ¥100 (including tax) for 30 minutes.

Q12: What fixtures are available in the room?

All 6 type rooms have fixtures; a 32-inch or larger LCD TV, refrigerator, kettle, and hair dryer are some of these fixtures.

Q13 : What items are available for free rental?

Trouser press, iron, portable charger, etc. Please ask the reception staff for details.

Q14: What room amenities are available?

Gown-type pajamas, towel sets (bath/face/bath mats), face wash, body wash, shampoo, rinse, sleeper, teas and more in the guest room.
Other goods, such as hair brushes, hair bands, shampoo caps, shaving gel, razors, cotton and bath powder, toothbrush, cotton swabs are also free available at the front.

*We selling a amenity set ( Cleansing gel, Facial foam, Serum lotion, Serum milky lotion  ) 100 Yen

Q15: Is smoking allowed?

The lobby and all rooms in the hotel are non-smoking. There is a smoking area in the first-floor parking lot.

Meals

Q16: Do you serve breakfast?

Yes; it is served at the cafe/lounge on the second floor.
It opens at 7 AM.
• ¥1000 (including tax) per person *half price for elementary school and up students, free for preschoolers
• Available: 7 AM – 9:30 AM

Children

Q17: Can I share a bed with my child?

Children under age 6 (from 6 years old, can not share bed) can share a bed free of charge.
Maximum of one child per adult.
Please contact us in advance.

Q18: Do you have baby beds?

Yes.
As there are limited numbers, please contact the hotel in advance.

Payment

Q19: When do I pay?

We prefer prepayment.
Please pay at check-in.

Q20: Can I pay the accommodation fee in advance?

You can. If someone not staying at the hotel is paying, please contact the hotel and pay by bank transfer, or visit the reception desk.

Q21: Do you accept credit cards?

We accept VISA, JCB, Mastercard, AMEX, UC, DC, Diners, and UFJ.

Q22: Can you issue a receipt that includes the cost of accommodation and breakfast?

We can, if you make a reservation with a breakfast plan, or after purchasing a breakfast ticket at the reception desk.

Q23: Access

• About 10 minutes by taxi from Naha Airport
• 15 minutes by foot from Asahibashi Monorail Station